FAQs

  • Podiatry on Wheels is a mobile podiatry service that brings expert foot and ankle medical care directly to your home. We eliminate the need for clinic visits, providing convenience, comfort, and quality care—right at your doorstep.

  • If you have Medicare or a qualifying secondary insurance plan, there is typically no out-of-pocket cost for our services.
    For those without insurance, we offer a straightforward self-pay option with transparent pricing.

  • Yes, in many areas we offer appointments Monday through Saturday.
    Our hours are:

    • Monday to Friday: 10:00 AM – 6:00 PM EST

    • Saturday: 10:00 AM – 4:00 PM EST

    To check availability in your area or to schedule a visit, please call us at (917) 912-7633.

  • Our services are available to:

    • Medicare beneficiaries

    • Patients with secondary insurance

    • Self-pay patients

    • Residents of group homes, nursing homes, and senior living communities

    We specialize in serving individuals with limited mobility or those who prefer at-home care.

  • Yes, we accept Medicare and many secondary insurance plans. We also welcome self-pay patients with transparent, affordable pricing. Visit our Self-pay page for more details.

  • We currently serve:

    • Rockland County, NY

    • Westchester County, NY

    • Orange County, NY

    • Bergen County, NJ

    • Passaic County, NJ

    We're expanding! Please check our Service Areas page for the latest updates.

  • We offer a full range of podiatric medical services, including:

    • Fall risk assessments

    • Diabetic wound and ulcer care

    • Toenail and skin care

    • Plantar fasciitis and heel pain treatment

    • Injury management

    • Custom braces and more

      See our Our Services page for a complete list.

  • Simply fill out our 1-minute application or contact us by phone at +1 (917) 912 7633 or email admin@podiatryonsheels.com. We’ll review your information and respond within 2 business days.

  • Refund Policy

    At Podiatry on Wheels, we are committed to delivering high-quality, compassionate foot and ankle care. We understand that plans may change, and our refund and cancellation policies are designed to be fair and transparent for all patients.

    Cancellations

    • Appointments must be canceled at least 24 hours in advance to avoid any charges.

    • Cancellations made with less than 24 hours’ notice may be subject to a $50 late cancellation fee.

    • Patients who cancel or reschedule more than three times may not be eligible for further visits, as consistent cancellations disrupt care and scheduling.

    Refunds

    • Self-pay patients who cancel with at least 24 hours’ notice will receive a full refund if payment was made in advance.

    • If Podiatry on Wheels cancels your visit for any reason and you've prepaid, you may choose between a full refund or applying the payment to a rescheduled appointment.

    • Refunds will not be issued for services that have already been provided.

    Packages

    • If you’ve purchased an annual or multi-visit package and choose to discontinue care after some visits, a pro-rated refund may be issued for any unused visits.

    • An administrative fee may apply to cover processing and scheduling costs.

    How to Request a Refund

    Please contact our office to request a refund or for any questions regarding payments:

    +1 (917) 912 7633
    admin@podiatryonwheels.com

    Refunds are typically processed within 7–10 business days of approval.

  • Yes. Diabetes can cause serious foot problems. Routine visits help prevent infections, ulcers, and other complications.

  • Yes. If needed, we can order mobile X-rays during your visit. A licensed technician will come to your home, and results are reviewed by a radiologist.
    Note: Covered by Medicare; fees apply for self-pay patients.